Shipping policy

Shipping

SO LOCAL offers FREE shipping within Australia and a flat rate of $19 to New Zealand. For all other international orders, shipping fees are calculated at checkout.

Orders are shipped via Australia Post eParcel for Australia and AusPost Express International for New Zealand and worldwide.

Orders received Monday to Friday before 8 AM AEST are processed the same day when possible. Orders placed after 8 AM, on weekends, or public holidays are processed the next business day.

Delivery times:

• Most metropolitan areas in Australia: 5 to 7 business days
• Western Australia and regional areas: 7 to 9 business days
• New Zealand: 5 to 8 business days

International shipping times may vary due to customs or other unforeseen delays. Once your order is dispatched, tracking information will be emailed to you.

For any issues, please contact us.