Every order is sent from our home in Mermaid Beach.
With love and a little attitude,
So Local
We offer a 30 day return policy. Items must be unused, in original condition, and in the original packaging.
Return shipping is at the buyer's expense unless the item is faulty or incorrect. To start a return or exchange, contact us with your order details and we'll guide you through the process.
Once we inspect your return, we'll let you know if it's approved or rejected.
If approved, refunds are processed to your original payment method within 5 to 10 business days. Shipping costs are non-refundable unless the item is faulty or incorrect.
This policy does not affect your rights under the Australian Consumer Law.