FAQ

Shipping

  • Flat rate: $16 AU, $19 NZ. Free shipping on orders over $200 (AU & NZ).

  • International shipping fees calculated at checkout.

  • Shipped via Australia Post eParcel (AU) & AusPost Express International (NZ/worldwide).

  • Tracking info emailed once dispatched.

  • More details

Returns & Refunds

  • 30-day return policy, items must be unused, original condition & packaging.

  • Return shipping at your expense unless faulty/incorrect.

  • Refunds processed to original payment method within 5–10 business days.

  • More details

Size Guide

  • Check our Size Guide.

  • Also available on every product page.

Payment & Promotions

  • Accept all major credit cards, PayPal, and Afterpay. Secure payment.

  • Promo codes must be entered at checkout.

Custom / Limited Edition Items

  • Some items are limited edition or pre-order only.

  • Delivery times may be longer than usual for pre-order items.

  • Estimated delivery times are listed on the product page.

Contact & Support